I am leaving challenged myself — and with new insights.

September
1
,
2026
2026
Ulvi AYDIN
CANADA: TWO DAYS IN EDMONTON. ONE CLEAR MESSAGE: MARKET SHARE IS DEVELOPED IN THE MARKET. 🇨🇦 Market share is not developed at headquarters. It is developed in the market — by people who know their customers, understand their competitors, move with urgency and turn insight into action. That is exactly what I experienced during two intense days with the Innomotics Team Canada in Edmonton. And I am leaving with one clear feeling: I am proud of this team. I met a highly engaged, energetic and effective group of people who are proud of what they do, proud of what they have achieved together — and hungry to achieve even more. They are close to their customers. They listen. They learn. They challenge. They act. They build relationships instead of simply managing accounts. And they understand one fundamental principle of our Battle Plan – Winning Back Market Share: Customer knowledge is power. But these two days reminded me of something else that is equally important: If you want to understand the market, spend time with the people who live in that market every single day. Listen to them. Ask questions. Challenge them — and allow them to challenge you. Because the people in our local organizations are the ones talking to customers every day. They hear what customers are saying. They see where competitors are moving. They recognize changes in behavior, requirements and expectations long before those changes appear in a report or a PowerPoint presentation. Many of the best insights I took away from Edmonton came from conversations with our own people. And behind many of those employee conversations were dozens of customer conversations. That is incredibly valuable. The voice of our people in the market is, to a large extent, the accumulated voice of our customers. This is why I strongly believe that leaders must spend significant time in the market with their teams. Not only to explain strategy. Not only to review numbers. Not only to tell people what headquarters expects. But to listen. A strategy becomes stronger when it meets reality. It becomes more relevant when it is discussed with the people who have to execute it. And it becomes much more powerful when market experience, customer intelligence and competitive insight are allowed to challenge our assumptions. Strategy should never be a one-way street from headquarters to the countries. The best strategies are shaped in dialogue. Headquarters brings the broader perspective, direction and ambition. Our local teams bring market reality, customer intimacy and competitive intelligence. Put both together — and strategy becomes execution. That is exactly what our Battle Plan is about. Winning back market share requires us to understand where our customers are heading, identify opportunities earlier, understand what our competitors are doing and create value together with our customers. We will not win market share by sitting at headquarters. We will not win it by waiting for opportunities to come to us. And we certainly will not win it by creating another PowerPoint presentation. We win it in the market. We win it with our people. We win it with our customers. We win it opportunity by opportunity. Customer by customer. The Canadian team showed me that they have exactly this mindset. I came to Edmonton to challenge, discuss and share ideas. I am leaving challenged myself — and with new insights. And that is exactly how it should be. Great teams do not simply execute what they are told. They contribute. They challenge. They share what they see. They bring the customer into the discussion. And by doing so, they make our decisions, our strategy and ultimately our entire organization stronger. Thank you, Innomotics Team Canada, for two intense, open and highly productive days. I learned a lot. And once again, I leave the market convinced: Get out there. Listen to your people. Listen to your customers. Challenge your assumptions. Turn insight into action. And then execute relentlessly. That is how we make strategy stronger. And that is how we win back market share. 🇨🇦
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Minuten

CANADA: TWO DAYS IN EDMONTON. ONE CLEAR MESSAGE: MARKET SHARE IS DEVELOPED IN THE MARKET. 🇨🇦

Market share is not developed at headquarters.

It is developed in the market — by people who know their customers, understand their competitors, move with urgency and turn insight into action.

That is exactly what I experienced during two intense days with the Innomotics Team Canada in Edmonton.

And I am leaving with one clear feeling:

I am proud of this team.

I met a highly engaged, energetic and effective group of people who are proud of what they do, proud of what they have achieved together — and hungry to achieve even more.

  • They are close to their customers.
  • They listen.
  • They learn.
  • They challenge.
  • They act.

They build relationships instead of simply managing accounts.

And they understand one fundamental principle of our Battle Plan – Winning Back Market Share:

Customer knowledge is power!

But these two days reminded me of something else that is equally important:

If you want to understand the market, spend time with the people who live in that market every single day.

  • Listen to them.
  • Ask questions.
  • Challenge them — and allow them to challenge you.

:devider:

Because the people in our local organizations are the ones talking to customers every day.

They hear what customers are saying.

They see where competitors are moving.

They recognize changes in behavior, requirements and expectations long before those changes appear in a report or a PowerPoint presentation.

Many of the best insights I took away from Edmonton came from conversations with our own people.

And behind many of those employee conversations were dozens of customer conversations.

That is incredibly valuable.

The voice of our people in the market is, to a large extent, the accumulated voice of our customers.

This is why I strongly believe that leaders must spend significant time in the market with their teams.

  • Not only to explain strategy.
  • Not only to review numbers.
  • Not only to tell people what headquarters expects.

But to listen.

:devider:

A strategy becomes stronger when it meets reality.

It becomes more relevant when it is discussed with the people who have to execute it.

And it becomes much more powerful when market experience, customer intelligence and competitive insight are allowed to challenge our assumptions.

Strategy should never be a one-way street from headquarters to the countries.

The best strategies are shaped in dialogue.

Headquarters brings the broader perspective, direction and ambition. Our local teams bring market reality, customer intimacy and competitive intelligence.

Put both together — and strategy becomes execution.

That is exactly what my Battle Plan is about.

  • Winning back market share requires us to understand where our customers are heading, identify opportunities earlier, understand what our competitors are doing and create value together with our customers.
  • We will not win market share by sitting at headquarters.
  • We will not win it by waiting for opportunities to come to us.
  • And we certainly will not win it by creating another PowerPoint presentation.
  • We win it in the market.
  • We win it with our people.
  • We win it with our customers.
  • We win it opportunity by opportunity.
  • Customer by customer.

The Canadian team showed me that they have exactly this mindset.

I came to Edmonton to challenge, discuss and share ideas.

:devider:

I am leaving challenged myself — and with new insights.

And that is exactly how it should be.

Great teams do not simply execute what they are told.

  • They contribute. They challenge.
  • They share what they see.
  • They bring the customer into the discussion. And by doing so, they make our decisions, our strategy and ultimately our entire organization stronger.

Thank you, Innomotics Team Canada, for two intense, open and highly productive days.

I learned a lot.

And once again, I leave the market convinced:

  • Get out there.
  • Listen to your people.
  • Listen to your customers.
  • Challenge your assumptions.
  • Turn insight into action.
  • And then execute relentlessly.

That is how we make strategy stronger.

Let me repeat the last point very clear:

EXECUTE RELENTLESSLY!

That is how we win additional market share. 🇨🇦

About Ulvi I. AYDIN